Good Choices, Good Feelings
Why Shop at Warm Fuzzies Place?
You probably know that no matter where you buy your rugs, whether a major retailer or a boutique shop, the merchandise usually ships directly from the same manufacturer’s warehouse. The design and quality of the products are assured by the rug maker’s talent, workmanship and commitment to excellence.
Where you shop, however, is your choice and we know that in today’s world there are endless possibilities. We also know that not all stores offer the same online experience, merchandise selection, customer support or price guarantees.
We appreciate your coming to our store, Warm Fuzzies Place, and we hope to have the opportunity to serve you. Here are a few of the important things that we would like you to know:
Warm Fuzzies Place is committed to cruelty-free and eco-friendly products that celebrate the best in quality and design. We believe that using plant-derived or man-made materials, as opposed to animal-based sources, not only saves animal lives but is also vital for our environment, our health and, ultimately, our future. Everything we offer is 100% free of animal products.
We offer Free Shipping on all merchandise in the continental United States. All in-stock items are shipped quickly, always within a couple of days of placing an order. We send regular updates with the tracking number and are always happy to check on the status of a shipment.
We offer a 100% Price Match Guarantee. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that any online retailer, including ours, has a lower price for the same item within 6 months of your purchase, we will refund the difference to you.
We offer regular sales and special discounts on a wide range of selected merchandise, beyond what you’re likely to find elsewhere, including an Instant Rebate just for joining our mailing list.
We offer Easy Returns and Order Cancellations. All items can be returned for any reason within 30 days of purchase and most items can be canceled within the first 24 hours of purchase without incurring any restocking fees.
Our customers are our best credentials. Please read our Customer Reviews collected and verified by a leading independent third-party resource. We are a small family-owned company. When ordering from us, you can count on a level of personal attention and care that you are unlikely to find elsewhere, as so many of our customers have attested in their reviews.
Truth is, we take great pride in what we do and are always happy to go the extra mile to answer questions and help our customers get the information and recommendations they need, from sending additional photos and checking stock availability (or even making phone calls to see if there may be a way to get that “out of stock” item” sooner) to offering merchandise suggestions based on a customer’s specific parameters (feel free to send photos of an interior space and current decor).
At Warm Fuzzies Place, you can rest assured that your requests or actual orders won’t get “lost in the shuffle” or “fall between the cracks” as is often the case with a larger company. You are very important to us and we promise to deliver a positive shopping experience and complete satisfaction with your purchases.
Good choices, good feelings, warm fuzzies.
Paulina, Jeff, Debbie, Alex, Ann and of course, our warm and fuzzy helper, Mish